About CiSS

History

In 1989, the company that would become Communication Information Systems and Supplies "CISS" was part of Modern Communication Systems "MCS".
Despite its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.
In less than 5 years, MCS has been selected among several reputable organizations and multinational corporations to be the distributor of Avaya Systems (Earlier, Northern Telecom) in Egypt and the Middle East.
With the large customer base, MCS has penetrated the ICT market as a supplier of battery packs for wireless communication devices.
In 2012, with a new name and a fresh business mindset, CISS was established to take over all the ICT services and solutions offered by MCS.

About CiSS

Communication Information Systems and Supplies "CiSS" is one of the main founders and major specialized companies in the field of communication and information Technology systems. Due to its rich history and its prominent future,
CiSS is a Telecom & Information Technology Professional Services firm based in Egypt.
CiSS is a Communication Network Solutions Company characterized by its capability to offer sufficient resources and its agility to respond effectively to different market segments.
At CiSS, quality is not an option, but a habit. Our objective is to provide innovative technological solutions to our clients aimed at meeting and exceeding their expectations by maintaining a high standard of quality and services.
We are fully committed to deliver world class IT solutions that are based on quality, cost effectiveness, and customer satisfaction through the integration of professionals, process, and business systems.
We are eager to apply new ideas in order to create a similar experience with technology and improving the way our customers work and adding value to their lives.
CiSS, prides itself for its ability to respect schedules and to deliver its high quality services at the promised time interval to its clients.

Vision & Mission

Vision

To be a dynamic and leading Telecommunication business with a global outlook

Mission

To develop and maintain strong long-term relationships with CISS partners, associates and clients.
To meet the challenges and demands of a globalize business environment through competitiveness, innovation, search for excellence and appropriate investment decisions.
To actively participate in national, regional and global business shows and conferences relevant to the core activities and interests of the company .
To achieve growth as well as contribute to the economic development of Telecommunication through pursuing corporate goals and objectives in line with government policies

Our Strategy & Value Added

CiSS strategy:
customer satisfaction is the name of our game, professionalism is our tool, integrated solutions is what we offer.
customer satisfaction means:
To satisfy our customer is to provide what is needed and not what is asked for.
To satisfy our customer is to transfer the latest technology to our customers, teaching, and learning from/with our customers.
To satisfy our customer is to build a trustful respectable relationship.
Ciss value added services
Pre-deployment consultation.
Site surveys.
Solution design.
Internal project management.
Installation, Testing and Commissioning.
Consultation and Support.
Field Services - delivery of complete documentation
end-to-end lifecycle support programs.
Professionalism:
Time and accuracy are our main address.
well trained and educated staff are our repsrentatives.
pre-sales consultancy is one of our powerful points.
experienced and trained installation staff.
on time and regular maintenance is what we provide.
Integrated Solutions:
we offer solutions not just products.
in order to guarantee customer satisfaction and professionalism our experienced technical team provides integrated solutions and workable solutions.
Maintenance and after-sales:
Dedication to service quality is essential to our success. quality support for quality communications systems and excellence through teamwork and empowerment are the goals of ciss to provide its customers with high standards of pre-sales support and after-sales services.

Achievements

Ghana Military Hospital:

In 2017 Ciss is Awarded for the Supply of Complete Active & Passive Network Solution to 500 Bed Military Hospital

El Melez Air Port :

Ciss was Awarded in 2016 to supply and Install complete Net work Solution for the AirPort Passive and Active infra-structure , including Surveillance & Fire Alarm

BISCI Certified:

In 2012, MCS/CISS become a BISCI Certified with 3 BICSI Certified Installers 2 in both copper and fiber (BICSI INSTC & BICSI INSTF).

Inclusive Agreements :

with a lot of International Contracting Companies working in Egypt and the Middle East.

Egyptian Ministry of Interior:

Since 1998, MCS have awarded all tenders of battery packs for the Egyptian Ministry of Interior.
CiSS - We Make Your Business!